ISS Member and Not Receiving Society Emails?

posted: January 01, 2016

If you are not receiving e-mails from society, please check the following
Does the Society have your current e-mail address?

The e-mail address that you are currently using may not be the one that you originally gave to the society. Check your profile to see which e-mail address we have on file. Send any updates to the executive office at [email protected].

My e-mail address is correct, but I'm still not receiving society e-mails.

Check your spam folder. It may be that your e-mail client thinks that e-mails from the society are spam. If you find e-mails here, you will need to let your e-mail program know that the society address [email protected] is a legitimate source of e-mails. This is most commonly called whiteboarding or white-listing. Your e-mail client help file or your local IT service should be able to tell you how to do this.

My e-mail address is correct and there is nothing in my spam folder.

This most commonly happens with institutional e-mail addresses whereby the e-mail is being blocked by the Hospital or University receiving server. Call your IT department to check if this may be happening and ask them to list the society's e-mail address as legitimate.